- When will I get my poster?
Each poster is custom printed just for you. Because the posters are printed after your order is placed, it will take 2-3 business days to produce your poster before it is shipped. You will receive an email with a delivery confirmation number once your order has shipped. Depending on where you are located, it could take up to 5 business days after the order is shipped before you receive your poster, and up to 15 business days for international orders.
- Can I get my posters printed on white instead of cream?
Yes, if you would prefer the posters on white please send an email to email@example.com after you place your order.
- What frames are shown in the website photos?
All photos on the website are 8" x 10" prints on cream paper photographed in a 12.5" x 16.5" white IKEA Ribba frame. Please note that orders DO NOT include a frame.
- Can I request a custom color or size?
Yes! Other common sizes include 5" x 7" and 16" x 20", although almost any size is possible. If you are requesting a custom color, please email a photo or link to the color you are interested in.
- Can I switch the patterns or adjust things on the prints?
Of course! Please email to make sure your request is possible before placing your order. Common requests are: switching the text from white or cream to colored, changing the direction of the animals, swapping or adding patterns, and reversing background/foreground colors.
- Can I get bulk discounts?
Yes! Minimum of 20 posters per order to receive bulk pricing. Please contact firstname.lastname@example.org for details.
- Where are you located?
A Vintage Poster is located in Lindon, Utah.
- How are the posters shipped?
8" x 10" and 11" x 14" posters are sealed in a cellophane bag and packaged in a flat, rigid mailer. 18" x 24" prints are rolled and shipped in poster tubes. All posters are shipped via USPS mail.
- Do you ship internationally?
Yes, although tracking numbers are not provided with international orders (but you will receive the customs form declaration). International orders typically take 5-15 business days to arrive after they are shipped, but occasionally they do take longer than 15 business days, please keep that in mind while ordering.
- How much is shipping?
Shipping within the United States is $4.49. Shipping to Canada and Mexico is $9.95, and all other countries is $14.95.
- What is the refund / return policy?
Because each poster is custom printed for you, A Vintage Poster cannot accept returns or give refunds.
- What if my poster arrives damaged?
Please contact email@example.com if your poster arrives damaged.
- Can you make me a custom poster?
Of course! Just send an email to firstname.lastname@example.org with your idea and you will receive a quote for the design and print within 2-3 business days.